The company has a group of cooperation teams engaged in the glass water pitcher with lid industry for many years, with dedication, innovation spirit and service awareness, and has established a sound quality control and management system to ensure product quality.
So I’m the type of person that does a lot of research before purchasing a product. This company is legit. I love what they stand for and the products they sell. It took me a while to save up for the larger pitcher, which is still smaller than most filtered pitchers on the market, but certainly enough for a two person household.
I appreciate all the additional texts and guides that were sent electronically. It was a great read, especially for someone who doesn’t fully understand the importance of alkalizing their diet.
Again, I LOVE that the company thought of all these little extras to make you feel special and remind you that they actually care about selling a health conscious product.
With that said, I was only able to use my pitcher for about 3 weeks before the the glass pitcher completely shattered on me, my floor, and all over the fridge. It was pretty ugly. Water and glass shards everywhere.
My heart wants to give them the benefit of the doubt and say that maybe I had the fridge too cold and it perpetuated the issue, but honestly, that wouldn’t even make sense. The reality is, it’s a high quality product with a pretty high price point. For the glass to break out of nowhere, and after only a few weeks of use is a huge disappointment... Especially after I convinced two of my friends to purchase the same pitcher.
Despite my messy, wet experience... Idon’t think that should be a reflection of their other products. To be honest, I would still be open to trying other items, despite what happened. Just maybe not anything made of glass?
To be honest guys, I really want to give this item 5-stars, because in my mind it’s a 5-star product. I just can’t after what happened. I’m not a rough person and there are no kids in the house to be banging it on things. I wanted to be completely honest in my review, because it’s a really great idea for a product, but I wanted to offer transparency in my review, as well.
I’m an avid fan of amazon reviews. I don’t purchase anything without reading them. For someone out there who is looking for the whole truth, I felt it was my duty to point out both the good and the bad.
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